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Sales Assistant
A GenAI assistant that supports Insurance agents across the entire sales process, from opportunity prioritization to offer generation and policy configuration.
Combines portfolio insights, AI analysis and operational recommendations in a single environment, improving sales effectiveness, advisory quality and execution speed.
Proposal Accelerator
Proposal Accelerator streamlines the creation of personalized offers, improving efficiency and compliance at every stage.
The solution enables sales teams to quickly build customized proposals using CRM opportunities and approved company content. AI automatically generates key sections, retrieves product information, calculates pricing, and adds compliance disclaimers.
By automating checks and standardizing the workflow, it reduces preparation time, minimizes errors, and transforms proposal creation into a structured and traceable process.
Lyriko Content Tagging
Lyriko Content Tagging automates multimedia content tagging with a customizable, client-specific taxonomy, delivering exceptionally high accuracy for reliable metadata.
Users can review or adjust tags through a user-friendly interface, ensuring seamless synchronization with their DAM system.
Content Studio
Content Studio is an AI platform that accelerates content creation, especially in regulated industries such as pharma.
It guides users in defining the brief, then generates and adapts content using approved sources such as guidelines, reference documents, legacy materials, and previously validated assets. Built-in compliance pre-checks help ensure brand consistency, quality, and alignment with compliance requirements.
Lyriko MLR Pre-Check
Lyriko MLR Pre-Check automates configurable pre-checks, covering Medical and Marketing Tone of Voice, Legal, Regulatory, Claims, Disclaimers, Spelling, Grammar, and personalized criteria.
Integrated with Veeva PromoMats, it generates comments, highlights key text for verification, and offers tailored suggestions.
Content Similarity
Content Similarity is an AI-driven tool that enhances document management by automating content and image comparison.
It detects similarities across documents and visuals, enabling marketing teams to track content reuse in local markets and gain insights for optimizing budget allocation.
Content Personalization
Content Personalization delivers personalized digital experiences to improve HCP engagement.
It enables dynamic orchestration of cross-channel content, ensuring relevant and timely communication based on target profiles and cycle priorities. By leveraging data across the clinician’s customer journey, it supports stronger engagement through seamless omnichannel interactions.
Content Retrieval
The Content Retrieval AI-powered platform analyzes policy documents, client materials, and available data to automatically extract key fields and generate structured summaries with links to the original sources.
By integrating CRM data and providing contextual support through an on-screen chat, the platform enables users to retrieve information, generate negotiation outputs, and review content efficiently, making deal management faster, more structured, and tailored to different insurance targets.
Content Tagging
AI-powered Content Tagging automatically labels all types of content with relevant keywords, objects, and concepts to improve searchability and reuse.
By ensuring consistent metadata across content libraries, the solution enables faster searches, more efficient reuse, and easier content personalization across markets and channels.
Content Personalization
Content Personalization delivers personalized digital experiences to improve customer engagement.
It enables dynamic orchestration of cross-channel content, ensuring relevant and timely communication based on target profiles and priorities. By leveraging data across the customer journey, it supports stronger engagement through seamless omnichannel interactions.
Campaign Tool
Campaign Tool is an AI-powered platform for planning and orchestrating multi-channel marketing campaigns.
It enables dynamic audience segmentation, visual design of multi-touch customer journeys, and intelligent content distribution across channels.
With real-time analytics and predictive recommendations, the platform helps deliver consistent, personalized omnichannel experiences while accelerating campaign execution.
Content Retrieval
The Content Retrieval AI-powered platform integrates directly with the Digital Asset Management system to organize and make content immediately accessible, enabling faster search, use, and updates.
An AI agent also reconstructs relationships between documents and identifies similarity levels, helping users quickly locate relevant materials and manage content more efficiently.
Compliance Review
AI-powered Compliance Review automatically analyzes documents to verify compliance requirements and identify potential issues before submission.
By automating content checks and validation, the solution accelerates the compliance review process, ensuring documents are properly prepared before starting any formal approval procedure.
Lyriko Rep Assistant
Lyriko Rep Assistant helps reps prepare for HCP interactions by providing key information, including content recommendations, past interactions, and CRM data.
An AI-generated audio summary and a conversational option for more details are available.
Lyriko Suggestions
Lyriko Suggestions provides sales reps with daily actionable insights, providing relevant suggestions on best action and content.
It suggests the optimal channel for interactions based on call plan objectives and delivers content aligned with marketing inputs and key message priorities.
Lyriko Sample Tracker
Lyriko Sample Tracker is a web application that enables precise monitoring of pharmaceutical sample deliveries by sales reps.
Using Optical Character Recognition (OCR) technology, it ensures accurate tracking of sample distribution to doctors and relevant data.
Customized Messaging Assistant
The Customized Messaging Assistant is a virtual assistant integrated with any corporate messanging platform, delivering personalized notifications and critical insights in real time.
Powered by Generative AI, it ensures timely, role-specific updates, enhancing internal communication and enabling teams to act on the most relevant information when it matters most.
Content Retrieval
The Content Retrieval AI-powered platform allows users to upload documents and automatically extracts key information to complete a predefined info sheet.
An integrated chat feature on the same screen enables users to ask questions and retrieve additional details, facilitating interactive and efficient document management.
Delivery Time Prediction
The Delivery Time Prediction AI- solution uses geospatial data and machine learning models to predict shipment times based on historical data.
It provides customers with timely, customized notifications about expected delivery times.
Insight Generator
Insight Generator is a multi-agent dashboard that delivers contextual insights and dynamic decision support.
Powered by an agentic AI system, multiple agents collaborate to analyze heterogeneous data sources, exchange information, and generate precise, contextual insights. The solution helps automate complex workflows and supports faster, more effective decision-making.
Industry Intelligence
Industry Intelligence automatically generates customizable reports from web sources in real time.
The solution analyzes verified public and online sources, collecting, summarizing, and organizing information into a structured format that is easy to explore and share. Reports can be personalized, exported, and generated in multiple languages to support faster and more informed decision-making.
Next Best Action
Next Best Action provides data-driven recommendations to improve the effectiveness of sales and customer care teams.
The solution helps identify and prioritize the most promising prospects, suggesting who to contact, when, and with which approach based on geographic area, customer profile, and behavioral signals.
It also enables predictive insights for customer care, anticipating client needs, reducing response times, and improving the overall quality of interactions.
Engagement Assistant
Engagement Assistant is an intelligent tool that supports branch advisors in customer engagement.
By integrating with CRM systems, it provides instant access to key customer information and supports more effective interactions. The solution helps advisors deliver faster, more personalized service while increasing opportunities for up-sell and cross-sell.
Route Optimizer
Route Optimizer is an AI-powered solution that enhances operational efficiency by minimizing travel distances, improving field scheduling, and maximizing resource utilization.
It intelligently segments customer locations, automates task assignments, and delivers real-time, data-driven suggestions—helping businesses reduce travel time, boost workforce productivity, and improve customer engagement.
Smart Dashboard
Smart Dashboard is a generative and conversational dashboard that adapts to the user and their specific goals.
By integrating multiple data sources, it provides personalized views and analyses tailored to the user’s role (marketing, sales, operations), enabling flexible insights without being constrained by fixed layouts.
Behavioral Segmentation Platform
The Behavioral Segmentation Platform is an AI-powered solution designed for financial services, enabling precise customer segmentation based on behavioral patterns and transactional data.
By leveraging machine learning, it segments customers, predicts preferences, and optimizes engagement, helping financial institutions boost retention, refine marketing, and enhance customer experience with real-time insights.
Risk Mitigation Insights
An AI-powered solution that helps financial institutions identify, assess, and mitigate risks in real-time.
By leveraging machine learning, it monitors key indicators, detects early warning signs, and quantifies financial exposure, enabling proactive interventions and data-driven decisions.
Clinical Trials Intelligence
Clinical Trials Intelligence provides strategic insights to support the design of the next clinical trial.
The platform aggregates data from competing clinical studies, offering a comprehensive view of the landscape. By integrating publications and network analyses, it helps identify and profile influential physicians and KOLs to support more informed trial planning.
HCP Data Enrichment
HCP Data Enrichment automatically enhances HCP profiles by combining scientific data, publications, and KOL authority indicators.
By analyzing both structured and unstructured sources, the solution provides an updated and contextual view of key opinion leaders, supporting more informed decisions on targeting, prioritization, and engagement.
Store Assistant
Store Assistant is a conversational tool that guides both sales associates and customers during the purchase journey.
It provides quick access to detailed information on products, pricing, availability, and promotions, enabling faster searches and more informed interactions. By supporting in-store mobility and product comparison, the solution helps deliver a smoother and more personalized shopping experience.
Churn Prediction Model
The Churn Prediction Model is an AI-driven solution that uses machine learning algorithms to analyze customer data, identify at-risk users, and predict churn probability.
It highlights key characteristics of potential churners, allowing businesses to take proactive steps to retain customers and improve loyalty.
Peak Intelligence
Peak Intelligence is an AI solution for predictive management of electricity distribution.
It combines consumption forecasting across different areas and time horizons with automated anomaly detection and data aggregation to identify unusual patterns and potential system stress.
The platform generates insights and mitigation recommendations to support more efficient grid management.
ARERA Advisor
ARERA Advisor is a virtual assistant that helps analyze and implement regulatory requirements efficiently.
The solution automatically processes regulatory documents, extracts and standardizes key information, and compares it with internal company data to identify compliance gaps.
It generates targeted recommendations, helping accelerate regulatory adoption, reduce errors and operational costs, and improve risk monitoring through dedicated dashboards and alerts.
Next Best Action
Data-driven recommendations to improve sales and customer care effectiveness. Supports sales teams in identifying and prioritizing potential clients, suggesting the most relevant companies to contact based on industry, size, and potential needs.
It also assists customer support teams in reducing response times and improving the management of customer requests.
Supply Chain Risk Intelligence
An AI platform that integrates multiple intelligent agents to analyze vehicle issues and support decision-making in assistance operations.
The system analyzes diagnostic alerts from connected vehicles, evaluates the risk level of detected problems, and consults technical knowledge bases to identify possible causes, intervention procedures, and similar resolved cases.
Based on this information, it recommends the most appropriate actions, enabling a predictive and proactive assistance model.
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